What a new site must have
The duties the Act and regulations place on every licensee from day one.
Updated . 3 guides in this topic.
- What a newly licensed bookmaker must have from day one in Kenya
A new Kenyan bookmaker needs a local company with 30% Kenyan shares, a Kenyan bank account, a displayed licence, ID checks, limits and a complaints desk.
- KYC at a new betting site in Kenya: what you may be asked, when, and what to refuse
A licensed Kenyan betting site must check your identity, age and location before your first deposit (L.N. 112 r.82). It never needs your M-Pesa PIN.
- The complaints process a newly licensed betting site must offer
A licensed Kenyan betting site must run a customer care centre, report your complaint to the regulator in two days and refer it after 72 hours.